Reliable & Trusted Technical Support

Aaka Support is an independent Online and On-Ground technical support provider for various computer and peripherals related issues. Some of the services may be available free of cost, directly from the manufacturer. Use of of names/trademarks/logos (If any) are only for referential purposes and does not imply any kind of affiliation between Aaka Support and the trademark holder. We strongly recommend you to get in touch with the manufacturer to know if your device is under warranty or not.

Privacy Policy


This privacy policy discloses and explains the practices for AakaSupport ("AakaSupport") to protect privacy for users of its Service.

From herein, the "Service" is defined as the user support services owned, marketed and operated by AakaSupport (a Division of Aaka World LLC). Submitting your personal and confidential information on our website constitutes acceptance of this privacy Policy.

  • COLLECTING INFORMATION AND ITS USAGE : AakaSupport is the sole owner of the information collected through its web site – www.aakasupport.com, phone, chats and emails. We will never sell or rent this information to others in any of the ways different from what is disclosed in this policy document.
  • Personal Details : In order to register yourself with AakaSupport, you will have to fill out a registration form which would request you to provide your details such as first name, last name, address, email id, phone number etc. This information shall identify and uniquely separate you from other registrants. This information shall be used by AakaSupport to contact you regarding the product and/or service you have purchases. This shall also include feedback emails and calls, special offers and surveys.
  • Payment Details : When a user register yourself with AakaSupport, we shall collect but not store your credit card information, and other payment which is essential in order to complete a valid transaction. AakaSupport may use a third party payment to process and verify the card details provided by you for billing purposes. AakaSupport.com is PCI compliant and is 100 percent secure for online transaction.
  • Desktop/Laptop Details :
    • Registered Computer : AakaSupport while registering your desktop or your laptop shall ask details about the computer such as make and model of the computer, operating system details, MAC address of the computer, peripherals attached to the computer, age of the computer etc. This would help us to register that particular computer and you would not have to bear the hassle of giving your computer details to the AakaSupport representative every time you call. Please note, these details shall also be used to uniquely identify the computer that is registered. Support shall only be provided on the registered computer.
    • Remote Control : While providing you with the best technical support, an AakaSupport representative shall ask you to provide the remote control of your computer. AakaSupport uses the best remote tool to give our users the best remote experience. Please note, our representatives are given special training on using this tool. Also, the representative shall not in any way use the tool to obtain confidential and/or sensitive information stored on your computer, intentionally destroy, delete or harm the information on user’s computer or network. To know more about the remote control working, please check – www.aakasupport.com/remote.php
  • Live Help Session and Call Records : AakaSupport reserves the right to monitor and record the support sessions as well as the phone call. This shall be done for providing internal training and quality purposes. Also, this shall serve as important assist for resolving disputes or potential complaints.
  • Cookies : A cookie is an encrypted message given to a Web browser such by a Web server. The browser stores this encrypted message in a text file for future references. The use of cookies is to personally identify users and possibly prepare customized Web pages for them and make their browsing experience better. Usage of a cookie is in no way linked to any personally identifiable information while on our web site and cannot infringe the privacy of our customers.
  • IP Trackers : We use IP addresses of the customer who visit our website to analyze trends, administer the web site, track user movement, bounce rate and gather broad demographic information for aggregate use. This shall help us in creating better user-friendly experience.
  • Update Personal Information : AakaSupport encourages its customer to notify us whenever there is a change in any of their personal information, such as phone number, email address etc.
  • Change in Privacy Policy : AakaSupport reserves the right to make changes to its privacy policy without intimation. You are encouraged to check this page regularly in case of any change.
  • Get in touch : In case you have any queries, feel free to reach us at privacy@aakasupport.com

This seal is issued to www.aakasupport.com by StopTheHacker Inc.