Reliable & Trusted Technical Support

Aaka Support is an independent Online and On-Ground technical support provider for various computer and peripherals related issues. Some of the services may be available free of cost, directly from the manufacturer. Use of of names/trademarks/logos (If any) are only for referential purposes and does not imply any kind of affiliation between Aaka Support and the trademark holder. We strongly recommend you to get in touch with the manufacturer to know if your device is under warranty or not.

Refund Policy


Aaka Support Online Products: (Ebook, Online Data Backup, Antivirus, PC Optimizer and Data Recovery) – For the purchases made Online

  • In case you purchase any of the above listed products and would like to have a refund, you must fulfill the following criteria in order to receive a refund :
    • Full Refund : In case, the product that you have purchased has not been used at all.
    • Partial Refund : In case you have used the product and want like to cancel it for a partial refund. Only 50 percent of the amount that you paid will be refunded within 24 hours of the purchase made. In case, you request a refund after 24 hours, the same shall not be entertained.
    • Other than above 2 scenarios, NO REFUND shall be issued in any other circumstance.

Aaka Support On Ground Service: For the purchases made offline through cash of check

  • In case, you called a technician to your place and refuse the work to be done, the same shall not be billed to you.
  • In case, you have fully availed the service, NO REFUND shall be made in that case.

PLEASE NOTE :

  • While requesting a refund, you will have to intimate us through emailing our billing department at billing@aakasupport.com
  • Credit/Debit Card refund shall be done on the same card. Once approved, you will get a refund confirmation email containing the refund reference number for future follow up. This kind of refund generally takes 7-10 business days to reflect in the card.
  • Refund for checks and cash shall take generally 21-25 business days. In both the cases, you will receive a check in favor of the name of the customer. The postage charges shall be deducted from the amount of refund.

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